Return & Refund Policy
Thank you for shopping at Arrex™.
If you are not entirely satisfied with your purchase, we are here to help.
If you are not 100% satisfied with your purchase, simply send it back within 14 days and we’ll exchange or refund the full cost of the item minus shipping costs.
You have fourteen (14) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Exchange or Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you if you are eligible for an exchange (based on the product availability), or a refund after inspecting the item.
If your return is eligible for a refund, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Last updated 25th May, 2017.