PosLaju is Arrex™'s courier of choice due to its wide coverage throughout Malaysia, let it be urban, suburban or rural areas.
If the products are in stock, dispatch of orders usually happen on Mondays (or the closest working day if Monday is a public holiday). It will take typically THREE (3) to FIVE (5) working days for the items to reach their destinations within Malaysia.
For products that are out of stock, we will still try every possible means to get your order fulfilled. While every effort is made to deliver the items to you within the shortest time span, please allow 2 to 6 weeks for delivery subject to stock availability from our suppliers.
In the event that the item(s) is undelivered and/or unclaimed by the customer from PosLaju and item(s) is returned to Arrex™, the customer shall bear the cost of shipment and handling charges to redeliver the item(s). It is the customer's responsibility to arrange a receiver for the shipment. We can only ensure that we ship to the correct address supplied to us during checkout process. It is advisable to consider having work/office address as receiving address over residential address.
Arrex™ offers FREE shipping within Malaysia.
As for international shipment, Arrex™ is dispatching parcels using Pos Malaysia, while shipping fee is based on weight. If your shipping destination is not available in the checkout option, please communicate with us using Contact form in order to arrange for shipment fees and details.